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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Armando Romero

March 31, 2025

5  out of  5
rating by Armando Romero
"Patty"
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Ville Nova

March 25, 2025

5  out of  5
rating by Ville Nova
"Excellent experience. Patty was very helpful and professional. Thanks"
We responded:
"Thank you for the fantastic review! We're so glad to hear you had an excellent experience with Patty. She truly knows how to take care of our customers! If you need anything else, just let us know. We appreciate your feedback! 😊 Litza Casinover."
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Naeem Bhatti

March 14, 2025

5  out of  5
rating by Naeem Bhatti
"Mr Dennis is one of excellent staff. I had the pleasure of speaking to Mr Dennis. He was really friendly and I had no trouble in sharing my problems and he listened patiently. I would love to recommend him to family and friends. The whole staff was really friendly and welcoming."
We responded:
"Thank you for your kind feedback. We are delighted to hear about your positive experience with Mr. Dennis. His friendly demeanor and attentive listening truly exemplify our commitment to exceptional customer service. We are also pleased that you found our entire staff to be welcoming. Your recommendation means a great deal to us, and we look forward to serving you and your family and friends in the future. Thank you once again for your support. Litza Casinover."
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roberto ramos

March 12, 2025

5  out of  5
rating by roberto ramos
"Excelente servicio de Kevin"
We responded:
"Dear Roberto, ¡Muchas gracias por tu comentario! Nos alegra saber que recibiste un excelente servicio de Kevin. Si necesitas algo más, no dudes en decírnoslo. ¡Estamos aquí para ayudarte! 😊 Litza Casinover."
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andre paul

March 12, 2025

5  out of  5
rating by andre paul
"Great customer service. Recommend Patty for all your assistance."
We responded:
"Thank you for your positive feedback! We’re thrilled to hear you had a great experience with our customer service. Patty truly is exceptional, and we appreciate your recommendation. If you need any further assistance, please don’t hesitate to reach out! Litza Casinover."
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Edward Torres

March 11, 2025

5  out of  5
rating by Edward Torres
"I recently worked with Patty at State Farm insurance, and I was extremely pleased with her service. She was knowledgeable, friendly, and went above and beyond to help me with my insurance needs. I highly recommend Patty and State Farm insurance for anyone looking for a great insurance experience!"
We responded:
"Mrs. Torres, Thank you for your wonderful review! We’re so glad to hear that Patty provided you with exceptional service. Her knowledge and dedication truly make a difference, and we're proud to have her on our team. We appreciate your recommendation and are here to assist you with any of your insurance needs in the future! Litza Casinover."
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Jennifer A

March 11, 2025

5  out of  5
rating by Jennifer A
"I had an amazing experience working with Patty! She is incredibly knowledgeable, patient, and helped me find the perfect coverage for my needs. The process was smooth, and they took the time to answer all my questions. I highly recommend State Farm to anyone looking for excellent service and peace of mind!"
We responded:
"Thank you Jennifer! Thanks for the fantastic feedback! We're thrilled to hear you had such an amazing experience with Patty. She really knows how to make the process smooth and stress-free! We appreciate your recommendation and are here to help anytime you need assistance with your coverage. Your peace of mind is our priority! 😊 Litza Casinover."
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Rosana Sudhai

March 11, 2025

5  out of  5
rating by Rosana Sudhai
"A special thanks to Patty Treated me very well Always available for questions and helpful when needed !"
We responded:
"Thank you for your thoughtful feedback! We’re so glad to hear that Patty took such great care of you. Her availability and willingness to help make a real difference. If you ever need further assistance, feel free to reach out anytime! We appreciate your support! Litza Casinover."
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Liz Galvez

March 11, 2025

5  out of  5
rating by Liz Galvez
"Everyone knows insurance can be stressful enough…that’s why Am so so thankful for my agent Patty O. She is the BEST! Honest and kindly explains coverages and sincerely cares for her clients. She works with you and promptly communicates with you.She is very professional and makes you feel like family, making sure you are covered. If you want an agent that goes above and beyond, Patty O. is who you need to contact ! She’s an impressive and the BEST agent I’ve ever dealt with ! 🤗"
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Alfredo Sandoval

March 10, 2025

5  out of  5
rating by Alfredo Sandoval
"I have been a loyal customer for statefarm for several years now and that is thanks to Patty, due to her great customer service with quick response on any concerns or questions that i have. Thanks again Patty and Litza office."
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Joshwa Cabrera

March 10, 2025

5  out of  5
rating by Joshwa Cabrera
"Excellent"
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Yoleida Aguilera

March 10, 2025

5  out of  5
rating by Yoleida Aguilera
"Excelente atención, aclaro las dudas que tenía respecto a mi reclamo"
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GerlynTavarez De Peña

March 10, 2025

5  out of  5
rating by GerlynTavarez De Peña
"Patty es excelente trabajadora es la que se encarga de ayudarme con mi seguro y me da la mejores opciones que ando buscando estoy muy satisfecha con su trabajo 🙏🏼🙏🏼 excelente trabajadora bendiciones sigue asiiii con tu desempeño laboral ❤️"
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Kenia Linarez

March 10, 2025

5  out of  5
rating by Kenia Linarez
"Patricia es excelente agente. Con mucha amabilidad me ayuda con mi servicio"
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Lauren Getting

March 10, 2025

5  out of  5
rating by Lauren Getting
"Patty always takes care of me and my family. Having worked in insurance in my past life, i know how much of a difference a good agent (and team) can make, and I wouldn’t trust anyone else!"
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Antonio P

March 9, 2025

5  out of  5
rating by Antonio P
"I have dealt with Patty and Dennis for a few years now and they are great. Always trying to help out to get the best deal. Whether it's informing me about defensive driving or multi policy discounts. It's nice to have one on one service and speak to someone who knows you as opposed to calling a call center and getting someone different each time. Thanks for all your services!"
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Patricia Ripoll

March 8, 2025

5  out of  5
rating by Patricia Ripoll
"Patricia has been my agent for a long time, and she’s excellent! She’s very professional, attentive, dynamic, and eager to work with clients."
We responded:
"Thank you Patricia! It is very important for us to know you feel satisfied with the service Patty provided. She has over 15 years of experience in the insurance industry and she has represented our office with pride land integrity since then. Thank you. Litza."
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Mirna Rodriguez

March 8, 2025

5  out of  5
rating by Mirna Rodriguez
"My experience was good Paty is a generous person"
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Rey Linares

March 8, 2025

5  out of  5
rating by Rey Linares
"Patty has been always been super helpful for so many years, greatly appriciate her and everything she has done for our family"
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Lil TaSa

March 8, 2025

5  out of  5
rating by Lil TaSa
"I recently reached out to Patty O. for help with a car insurance inquiry, and even though we weren’t eligible for State Farm, she was incredibly helpful throughout the process. She took the time to explain everything clearly, answered all my questions, and truly went above and beyond to assist me. Her professionalism and kindness made the experience so much easier, and I really appreciate the effort she put in to try and find a solution. If you’re looking for someone who genuinely cares and will do their best to help, I highly recommend Patty!"
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Flor Cabezas

March 7, 2025

5  out of  5
rating by Flor Cabezas
"Muy buena atención Patty es cordial y atiende a los requerimientos que se solicita de forma rápida y con mucha amabilidad gracias"
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Dominic Estevez

March 7, 2025

5  out of  5
rating by Dominic Estevez
"Patty is the best!"
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Leonel Cruz

March 7, 2025

5  out of  5
rating by Leonel Cruz
"Recomiendo mucho la ayuda de patty eya es una gran persona siempre trata la Manera de ayudarnos muy amable muy buena atención la Verda no podría cambiarme de seguro. Llevo años tratando con eya la atención es lo mejor la recomiendo mucho"
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Jonathan Del Rosario

March 7, 2025

5  out of  5
rating by Jonathan Del Rosario
"My experience with State farm was great thanks to Patty who helped me with my life insurance and my home owners insurance which made my life so much easier! She reached out to the correct people and made the process effective and very smooth. I was worked with Dennis who helped me with my commercial auto and thanks to him I was able to close to my business loan. They are both great at what they do and I'm thankful to have met them."
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Susan Quintero

March 7, 2025

5  out of  5
rating by Susan Quintero
"Patty has been my agent for a long time. I feel satisfied with the service provided She is excellent, proffesional, dynamic and she represented this company very responsive and answered all my questions and explain the details of my police. She is the best."